A: Well for starters, you can make free (or very cheap) calls from your business phone. Secondly, there are all the great PBX features like the Auto-Attendant, caller queues and music on hold. Then there's also the fact that you can access your phone system over Wi-Fi or from a softphone on your laptop in a hotel room. Anyway, the list goes on....
A: TurboPBX uses the most recent stable version of firmware for its phones. All upgrades are handled by us automagically as part of the service.
A: This is signified by the Internet Telephone symbol in the top left of the phone's screen.
A: All headsets that work with Polycom IP phones are supported.
A: Voice quality is affected by sharing your broadband link with other activities such as web-browsing and reading email. If you are having a telephone conversation while a large file is being downloaded, the audio may seem choppy. The ability to share the connection is is one of the reasons why Broadband telephony is so inexpensive. Options for correcting this include upgrading your broadband connection or restricting download activity. TurboPBX addresses this by using technology to minimize the amount of bandwidth needed to transmit voice.
A: One of the good things about TurboPBX is that it works on cool, mass market phones such as the Polycom IP301 and IP501.
A: Yes, you can buy a Polycom IP handset from us with the latest firmware installed, already provisioned for the TurboPBX system. Our online shop is nearly ready, meanwhile email sales@turboPBX.com including your current phone number and we'll call you back for your credit card details.
A: Not with TurboPBX. It very much depends on the CODEC used. Some default settings for softphones and SIP desk phones need up to 85Kbps each way using G.711 which means that you will only have 'room' for two concurrent calls on a nominal 512Kbps connection (which usually has 256Kbps in one direction). However we use G.729 by default which uses a fraction of this, meaning that you can comfortably make up to 8 simultaneous calls on a 256K upstream rated connection. Note that the limiting factor on Broadband lines is the upstream bandwidth which is always lower than the more commonly advertised download speed.
A: You will need broadband of some sort. Most broadband offerings are good for TurboPBX, but be cautious of low cost packages with low traffic limits or those with very high contention ratios (i.e. with many people sharing the same bandwidth).
A: Linksys are good. There are currently known issues with Belkin and D-link routers.
A: Well for starters, you can make free (or very cheap) calls from your business phone. Secondly, there are all the great PBX features like the Auto-Attendant, caller queues and music on hold. Then there's also the fact that you can access your phone system over Wi-Fi or from a softphone on your laptop in a hotel room. Anyway, the list goes on....
A: You can't yet. But soon you will be able to prefix their number with an appropriate short code.
For a complete list of short codes you can go to
The Broadband White Pages
A: Dial *98 as an from your handset. You will be prompted to enter your extension and PIN.
A: Currently, your call to emergency services is not guaranteed.
A: Yes. Wherever there is a broadband internet connection you can use TurboPBX. This means you can bring your phone or use a softphone on business trips to make calls as if you were in your office.
A: It's free! TurboPBX will not charge for TurboPBX to TurboPBX calls. Of course, you still need to pay your broadband bill as usual. Data or connection charges may apply depending on your connection type.
A: We are based in the Boston MA area.
